Effective Date: 2025-05-23
PLEASE READ THESE TERMS OF USE CAREFULLY
By accessing or otherwise using this site, you agree to be bound contractually by these Terms of Use.
These Terms of Use (“Terms”) are part of the overall Agreement (as defined below) between you (“you”) and LISTSHIELD LLC (“Company”, “we”, “us” or “our”). The Agreement governs your use of our platform, analytics, information, applications, websites and other products and services (collectively, the “Services”), as long as you follow its terms. If you use the Services on behalf of a company or other entity, then “you” includes you and that entity, and you represent and warrant that:
You are an authorized representative of the entity with the authority to bind the entity to the Agreement; and
You agree to the Agreement on the entity’s behalf.
By accessing or using the Services in any manner, you agree to:
All terms and conditions in these Terms;
Our Privacy Policy (“Privacy Policy”); and
Any other standard policies or community guidelines posted in our Services (clauses (1)–(3) collectively, the “Agreement”).
Notice: Section 13 contains an arbitration clause and class action waiver. By agreeing to this Agreement, you agree (a) to resolve all disputes with us through binding individual arbitration, which waives your right to a judge or jury trial; and (b) to waive your right to participate in any class or representative action. You have the right to opt out of arbitration as explained in Section 15.
ACCESS & PASSWORDS
You must be at least 18 years of age to use this website and/or the other Services. By using the Services, you represent and warrant that you meet these requirements.
To access most features, you must register or create an account. You must provide accurate, complete information and keep it up to date. If we believe your information is incorrect, current, or complete, we may refuse or suspend your access at any time, without notice.
We may allow login via third-party authentication services (“Third Party Platforms”). We are not responsible for their systems, logins, or data; you are subject to their privacy policies and terms of use.
You are solely responsible for your account activity and must keep your password secure. Notify LISTSHIELD LLC immediately of any breach or unauthorized use. While we are not liable for losses from unauthorized use of your account, you may be liable for losses to us or others.
YOUR OBLIGATIONS
A. SUBSCRIPTIONS
Some features are free or promotional; many require a paid subscription. Subscriptions auto-renew at the frequency shown on your subscription page (default: monthly). Your payment method will be charged at each renewal for applicable fees and taxes. For annual plans, we use reasonable efforts to notify you before renewal.
You may cancel or downgrade at any time. To avoid future charges, cancel or change before your renewal date via:
Self-serve account settings;
Customer support chat widget; or
Email to support@listshield.io.
You may also pause your subscription for 1, 3, or 6 months using the same steps. Pauses begin at the end of the current billing cycle and end automatically after the selected period. Pausing does not cancel your subscription.
B. PAYMENTS
You agree to pay all fees posted for the selected Services. By submitting payment information, you authorize us to charge your chosen payment method and retain its details.
You are entitled to a full refund if you terminate Services within seven (7) days of initial purchase. Except as stated herein, all payments are non-refundable, with no credits for partial periods. After cancellation, you retain access until the end of the paid period.
Refunds after termination are at our discretion. Keep your billing information current. If payment fails, you agree to pay all due amounts on demand and are responsible for unpaid charges, even if your account is terminated. During any free trial or promotion, you are responsible for any incurred charges.
If charges remain unpaid for more than 30 days, your Services may be suspended or terminated. We may assess a 1.5% monthly late fee (or the maximum allowed by law) and use lawful means to collect unpaid balances, including attorney and collection fees.
C. PROHIBITED USES
You may only use the Services:
For internal business purposes;
By the number of licensed users;
Without alteration or combination with other products, except as authorized; and
In compliance with all applicable laws and our documentation.
You may not:
Damage, misuse, or impair the Services;
Transmit harmful code (viruses, Trojans, etc.);
Reverse-engineer or decompile the Services;
Resell or exploit the Services commercially;
Use data for solicitation or spamming;
Access via automated scripts or crawlers;
Create derivative works based on the Services;
Frame, mirror, or cache Service pages;
Impersonate others or forge headers;
Attempt unauthorized access;
Remove or obscure any proprietary notices;
Portray the Company negatively or imply endorsement;
Restrict other users’ enjoyment of the Services;
Post unlawful, offensive, or infringing content;
Violate any community guidelines or laws.
You must protect our Confidential Information with at least reasonable, industry-standard efforts. Confidential Information includes the Services, documentation, and any information that a reasonable person would deem proprietary. Upon termination, you agree to return or destroy all Confidential Information.
OUR OBLIGATIONS
Subject to your compliance, we grant you a limited, non-exclusive, non-transferable license to access and use the Services during the term of this Agreement.
Our handling of your personal information is governed by our Privacy Policy.
We have no obligation to monitor content, but reserve the right to do so and to disclose information to comply with law or protect our customers.
DURATION OF TERMS
This Agreement remains in effect until terminated by you or us. Even after termination, provisions relating to prior use will survive.
You may terminate at any time by notifying LISTSHIELD LLC or by canceling your subscription. We may terminate or suspend your access for breach, without notice.
THIRD PARTY CONTENT AND SERVICES
A. AUTHORIZATION
The Services may integrate with Third Party Platforms (e.g., Amazon, Google Chrome). We are not affiliated with or responsible for such platforms; you must comply with their terms.
By granting us access to your third-party accounts, you authorize us to collect and use data (“Company Data” and “Your Customer Data”) to provide the Services.
B. COMPANY DATA
You grant us a license to use Company Data to operate and enhance the Services. This data is not Confidential Information.
C. YOUR CUSTOMER DATA
We collect and process Your Customer Data solely to provide the Services. We will not sell or use it for marketing. We implement commercially reasonable safeguards and will notify you of any security breach.
We may use aggregated, anonymous Customer Data for analysis and benchmarking, but will not identify your customers without your consent.
PUBLIC POSTINGS AND LICENSED MATERIALS
Any content you post publicly (e.g., reviews, comments) is non-confidential. You are responsible for your own posts and any personal information you share.
By posting, you grant LISTSHIELD LLC a perpetual, royalty-free license to use and modify that content and waive moral rights.
WARRANTIES AND LIMITATIONS
ALL SERVICES AND CONTENT ARE PROVIDED “AS IS.” EXCEPT AS EXPRESSLY STATED, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL OUR LIABILITY EXCEED THE TOTAL FEES PAID BY YOU IN THE SIX MONTHS PRIOR TO THE CLAIM (OR $10 IF FREE). WE ARE NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.
You agree to indemnify and hold harmless LISTSHIELD LLC and its officers, directors, and agents from claims arising from your use of the Services.
MODIFICATION OF TERMS
We may change these Terms. We will notify you by email or posting on our website. Changes become effective upon notice. Continued use constitutes acceptance.
MODIFICATIONS TO SERVICES
We reserve the right to modify or discontinue the Services at any time. Your sole remedy is to terminate this Agreement or cancel your subscription.
OWNERSHIP
We and our suppliers retain all rights in the Services, content, software, and data. Unless stated, all content is protected by copyright.
INTERNATIONAL USERS
The Services are operated from the United States. Access from outside the U.S. remains subject to these Terms and applicable export laws.
ARBITRATION AND CLASS ACTION WAIVER
This section contains a binding arbitration clause and class action waiver. Except as described, all disputes will be resolved by individual arbitration before JAMS under the Federal Arbitration Act. You waive the right to a jury trial and to participate in class actions. For claims under $10,000, we will pay filing fees unless your claim is frivolous.
OPT-OUT
To opt out, notify LISTSHIELD LLC within 30 days of first agreeing to these Terms at:
LISTSHIELD LLC
180 Commercial ST NE STE 5
Salem, OR 97301
Email: support@listshield.io
MISCELLANEOUS
California law governs these Terms (except the arbitration clause, which is governed by the Federal Arbitration Act). Parties submit to the exclusive jurisdiction of Los Angeles County courts.
You may not assign your rights. If LISTSHIELD LLC is sold, your data remains subject to these Terms if the buyer assumes our obligations.
If any provision is invalid, the rest remain in effect. Any claim must be brought within six (6) months of its accrual.